Pricing

Transparent and flexible pricing which scales as you grow

Billed monthly

Billed annually (saving 10%)

Basic

$250

per month

Upto 1 million API requests per month

30 days free trial

Standard Recommended

$1,200

per month

Upto 1 million API requests per month

0.0015 per API beyond 1 million API requests

30 days free trial

Premium

$2,500

per month

Upto 1 million API requests per month

0.0025 per API beyond 1 million API requests

30 days free trial

Basic

$225

per month

Upto 1 million API requests per month

30 days free trial

Standard

$1,080

per month

Upto 1 million API requests per month

0.0015 per API beyond 1 million API requests

30 days free trial

Premium

$2,250

per month

Upto 1 million API requests per month

0.0025 per API beyond 1 million API requests

30 days free trial

*All pricing in USD, exclusive of taxes

BasicStandardPremium
Small Talk Casual conversation with your customers YesYesYes
Spell Checker Next generation spell checkers which automatically correct user conversations YesYesYes
Channels - Basic
(Web, Mobile, Social) Conversational channels for Web, Mobile and Social Messaging e.g Facebook Messenger, Telegram etc
YesYesYes
Self Learning Supervised Self Learning from customer conversations YesYesYes
Customer Reports Customer reports with conversation history YesYesYes
Conversational Workflow Nodes Workflow nodes or steps in Conversation Workflows Upto 50 nodesUpto 100 nodesUnlimited
Conversation Context Follow on Conversational Context e.g "how do i pay my credit card" followed by "what is the fees" NoNoYes
Analytics In depth analytics on Customers, Conversations and AI 90 days180 days1 year
Domain Ontology Domain specific Knowledge graph which enables guided journeys and Disambiguation support in case of ambiguity. Support for Retail Banking domain currently. NoPre builtPre built
Disambiguation Capability of the virtual agent to ask a customer for clarifications in case of ambiguous questions. Supported only if a Domain Ontology is enabled. NoYesYes
Failover to Human Agent Transfer to a human agent in case the Virtual Assistant is not able to answer customer queries YesYesYes
QnA per Workspace Number of questions and answers allowed under a workspace 1,0004,000Unlimited
Team Size Number of team members which can collaborate on a workspace 420Unlimited
API Limits Allowed API Limits per 15 min windows 1,000 calls / 15 mins4,000 calls / 15 mins10,000 calls / 15 mins
Test Hours Number of Test Hours allowed for Automated Batch Testing for a workspace per month 48120240
Training Cycles Number of training cycles for a workspace per month 2050Unlimited
Versions Historical Data Versions supported per workspace 41020
Data Isolation Type of procesing nodes i.e Shared and Dedicated SharedSharedDedicated processing & AI nodes
SLA SLA Levels supported 9999.599.8
Support PlansCommunity ForumEmailChoice of premium plans

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